A virtual hosted pbx is a business phone system that provides call management features such as call routing, follow-me calling, voicemail and call forwarding. This system has many options that have benefitted businesses of all sizes. A client can easily call a business with a business phone system even over long distance without having to worry about the charges because these systems provide very cheap call rates. The user can also configure an auto attendant feature which manages calls by routing them where they are needed. This option also frees up the company’s receptionist to spend more time on core activities of the business.
With a business phone system, the business is provided with a toll-free local number in which their customers and clients can call without any charges. With over 100 simultaneous calls that can be handled by a PBX, an employee can never miss an important call again. And if the line is busy, the other callers will simply be directed to the company’s voicemail for references later. The call settings of a virtual hosted pbx can also be customized to fit the convenience of the operator as well as the callers.
Aside from having an own toll-free local number, a business also has the ability to forward each extension to a completely different phone number. A business person can be away for vacation or errands but still can receive incoming calls wherever they are located. This makes business phone systems a great tool for business personnel that travel frequently.
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