A virtual phone system have been around for quite some time now and has benefitted many companies increasing their productivity and customer relations which cannot be achieved by a traditional phone. It offers many features that provide flexibility when managing calls and a unified communication solution not found on others. Yet one of the unique features it offers is its voice mail capability.
Voice mail is a service in a virtual office phone service that allows the user to send and receive voice messages that can be transcribed to a text document. This transcription will come in handy for those individuals that are in a meeting or are in a quiet place where voice calls cannot be made because they can just read the message transcription. Once a voice mail is received, the system automatically transcribes the message for the user to read. To take this step further, it can then be forwarded or sent as an email to other parties that need or want to know the data from the transcribed voice message. This feature also works for international businesses. Since people that are involved work in different time zones, using the voice mail feature in a virtual phone system allows information to go from one corner of the globe to another within minutes.
Aside from this unique feature offered by a virtual office phone service, there are also many others such as an auto attendant feature. This is an automated system that greets and directs callers toward different extensions within the company. It can also forward calls to a mobile phone if an employee is not in the office. This feature can be customized to fit the requirements of a business.
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