Friday, July 23, 2010

Round the Clock Communication System through Virtual Telephone System

A virtual telephone system is a communication system that allows you to communicate via the Internet. Calls, messages, voicemails and faxes can all be sent and received using a virtual phone. It is not connected to any telephone line, allowing you to carry your communication system wherever you would go. This portability feature will enable you to stay connected with your customers all the time and never miss out on important business transactions.

Virtual telephones will also grant you a feature that would serve as a superior alternative for human receptionist. This feature is known as the automated attendant. It is deemed as superior to human receptionist because it is able to perform its duties non-stop. Your communication system will always be open to accommodate customers.

You can only have a round the clock communication system using human receptionist if you hire several operators. This would be costly on your part plus it would still not guarantee a 24/7 communication system. The auto attendant service also has an excellent business call forwarding service. Its call forwarding services includes dial by name and dial by extension options.

With the aid of call forwarding options the auto attendant ensures that all calls, messages, voicemails and faxes will reach the intended recipient. This helps in facilitating a better communication flow in your company. All communication applications will be received by the right person or department. Instances of misdirection of communication modes will never be experienced.

Virtual phones provide your company with a communication system that is always available to clients. This service is also charged at inexpensive cost. This is the reason that propelled the virtual phones as one of the best small office telephone systems that are currently available.

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