No More Missed and Misdirected Calls with Auto Attendant

The auto attendant service will enable businesses to keep in step with the fast paced world of business telecommunication. It empowers your communication system to be operational for 24/7. The automated attendant will be the one that would accommodate the calls, voice mails, messages and faxes of your customers. No communication mode will be missed with an automated attendant installed in your communication system.

Every communication application will be routed to the appropriate contact number extension. There will be no misdirection of calls. The call forwarding service will be managed by the automated attendant to ensure that calls will be routed even if they are made after office hours. It will also present your callers with interactive menus that contain several options such as dial by extension or by name.

Both the dial by extension and dial by name helps shorten the time required to transfer the call. Of the two, the latter is the much faster and more convenient way. Customers will just have to mention the first or last name of the person they want to contact and they will be quickly connected to the designated contact number of that individual.

This enables callers to bypass several call transfer and routing schemes. Cell phones and residence phone numbers can also be added to the assigned contact number of you and your employees. This would help guarantee that customers will always be able to contact you whether you are at home or on the road. You always stay connected with your company’s communication system.

If for instance a call remains unattended after being forwarded to several extensions, it will be sent to the voice mail inbox to be stored. Calls can later be retrieved and played as soon as you are available.