Showing posts with label Telephone Call Screening. Show all posts
Showing posts with label Telephone Call Screening. Show all posts

Monday, August 16, 2010

Making Use of Business Phone Systems

A business phone system can provide a feature known as telephone call screening that allows a user to be notified who their callers are as well as are allowed options such as answer, reject and transfer. The ability to do this can be very helpful for businesses that have a busy communication network because it makes things easier to do. Knowing that their caller is of less importance as to what they are doing, they can transfer this call to another extension or put it on a voice messaging account in which they can review the audio message later. Users that make use of a business phone are notified beforehand and can make decisions without having to answer the call at all.

The call screening feature has been invented because many employees that answer calls every day are having a hard time prioritizing their callers. Before, they do not have a choice but to answer or just leave the phone ringing if they are too busy. With a screening ability, they can now filter out what calls they need to answer as of the moment and what to divert for later accommodation. This provides them an efficient way on how their calls can be handled and does not neglect callers at all.

Businesses that make use of a business phone system can gain many advantages from its other features too. The ability to access a voice messaging inbox allows them to send and receive audio messages to other users using a similar phone system. They can also transfer and forward calls to different extensions within their company to make things done faster and easier. With just a press of a button, a call can be transferred to another location. This makes phone systems such as this an important investment that companies should opt for.

Wednesday, August 11, 2010

Communication is Very Important for Businesses

When it comes to communication systems, a business phone is the best our market can offer any company nowadays. It has many features ranging from call transfers to voice messaging that can truly benefit anyone that uses them. Its options are so flexible that marketers can do more and produce more compared to previous statistics. These phones have a call logging system that can trace and record each transaction made in a specific machine which is a really important tool for future audits. Users are even provided a telephone call screening ability that allows them to check incoming calls and give commands to their system on how it should handle it.

Purchasing the service from a local phone service provider does not cost much. As a matter of fact, these services are very affordable making it a great choice for businesses that are just starting out or for small and medium enterprises. For bigger companies, the call logging system will be very helpful because they can keep track of every transaction they make throughout the day. A business phone system has proven many businesses that it is a cost-effective solution that can improve the overall productivity of their company.

With that said, small companies that have a business phone system has an edge compared to those that do not. They can handle their calls much better than on a regular telephone and they can be very efficient in their jobs. Use the telephone call screening feature to your advantage and work can run very smoothly with a business telephone.

Thursday, August 5, 2010

An Online PBX Service is a Company’s Best Friend

An online PBX service is an exchange that allows a company to manage their calls more efficiently. Features that are not available in a regular telephone can be found with such a service such as call forwarding, telephone call screening, call transfer and voice messaging. These features are unique because, for example, the telephone call screening allows a user to check who is calling them at the moment. They can answer, reject or transfer these calls to voicemail by just pressing a button. This is useful for employees that do not have the time to answer each and every call. Many businesses invest on these services because it allows them to easily handle their calls and is easier on the part of their employees.

Businesses that rely on these services are not required to have a maintenance staff present. PBX services have their own staff and the system is located where the host is therefore eliminating this need. The system is also interconnected to the main server which when an update is made, the entire network of systems located all over the region is updated as well. Many businesses choose a PBX service over a traditional telephone because of its advantageous features. This is an important aspect that a company should put priority for investment because good communication will help a lot with the business’ marketing capabilities.

Acquiring an online PBX service is easy and can be done through a local phone service provider. Numerous companies have benefited from this and have proven it to be a reliable system that every business should have.

Tuesday, August 3, 2010

Phone System Features That Help Manage Time Better

A virtual PBX speed dial system is a feature which can be found in most business phones that help guide callers by providing the names of department or employee extensions. There are corresponding numbers that the auto attendant will require the caller to press. Then, the auto attendant will read out the available extension names via a computer generated voice which makes it easier for callers to know what they are looking for. It is also a faster way to manage calls and it does not require a receptionist to handle this task.

There are many features that a business communication system can offer. Aside from being able to utilize the virtual PBX speed dial option for fast call transfers, it also has the ability to screen calls on a desktop computer. The call screening feature gives a user control on how to deal with incoming calls or ones that are placed on hold. Whenever the user is online and they receive a call to their phone number, a call controller tool will show up with options such as answer, reject or send to voicemail. The system will also require callers to state their names before it is transferred to the user being called.

Call screening is a very useful feature that many business phone systems have. Users are able to manage their time more efficiently because they have many options to handle each call. As a final note, the auto attendants can also be customized on how a user wants it to operate.

Friday, July 16, 2010

From 0800 Numbers to 0845 Phone Number

The original prefix digits employed for toll free numbers was 0800. These prefix permits callers to contact your company free of any charge. You will be the one that will pay for all the calls made to your company. This is the reason why companies that have the 0800 numbers have experienced a sudden surge in the volume of their incoming calls. Sales and profits also increased due to these newly generated calls.

The increase in calls and profits that companies get from availing toll free numbers led to the high demand of these numbers, resulting to the depletion of the 0800 number supply. As more and more businesses benefited from having toll free numbers, the clamor for new toll free numbers has also increased. It resulted to the creation of new prefix for toll free numbers.

Several other types of toll free phone prefix were produced to augment the supply. 0888, 0877 and 0866 were among the next digits that were used. These numbers also offered the same free incoming call service. Although toll free numbers provided benefits it also had disadvantages. It also increased the occurrences of unwanted calls. To protect your company from such calls, you could avail of a telephone call screening service.

This service screened all incoming calls by providing you with client information even before you answer the call. After receiving information, you will be given the option of answering, forwarding or rejecting the call. This problem in toll free numbers has led to the creation of a toll free number that operates in another way.

The prefix that was created was the 0845 phone number. This toll free number does not provide free incoming call service. It operates in the same way as a standard telephone. Calls are charged to the calling party. Even though this is the case, calls made to 0845 numbers are still cheaper than placing a call to a traditional number.