Phone System Features That Help Manage Time Better

A virtual PBX speed dial system is a feature which can be found in most business phones that help guide callers by providing the names of department or employee extensions. There are corresponding numbers that the auto attendant will require the caller to press. Then, the auto attendant will read out the available extension names via a computer generated voice which makes it easier for callers to know what they are looking for. It is also a faster way to manage calls and it does not require a receptionist to handle this task.

There are many features that a business communication system can offer. Aside from being able to utilize the virtual PBX speed dial option for fast call transfers, it also has the ability to screen calls on a desktop computer. The call screening feature gives a user control on how to deal with incoming calls or ones that are placed on hold. Whenever the user is online and they receive a call to their phone number, a call controller tool will show up with options such as answer, reject or send to voicemail. The system will also require callers to state their names before it is transferred to the user being called.

Call screening is a very useful feature that many business phone systems have. Users are able to manage their time more efficiently because they have many options to handle each call. As a final note, the auto attendants can also be customized on how a user wants it to operate.