A receptionist can be one or two persons that meets and greets customers whether in person or over the phone. They have the permission to introduce the company to them as well as provide a list of benefits their clients can get from the company. Oftentimes, they are assigned to give potential customers a tour of the business just to get them interested. With the many responsibilities that these receptionists have, they cannot handle their jobs very well and might neglect some customers on the way. It is time that your company acquires a virtual PBX service from the local phone provider.
With a PBX service, your receptionists can leave incoming telephone calls on auto pilot because an auto attendant service is operational. This attendant greets callers and directs them to various departments within the company without intervention from the receptionists. With such a service available, company receptionists have more time to focus on core business activities in the organization. This auto attendant service is a very important option especially for busy companies. It can also be customized to provide a unique kind of greeting if so wished.
With a virtual PBX service, not only are receptionists given more time for their tasks, they are also less stressed with their jobs. This avoids them being overly worked and end up getting sick at the end of the week. An auto attendant service is also much more efficient when it comes to handling incoming calls that a human being. This feature can be set to operate in a specific time period in a day.
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