Wednesday, July 21, 2010

Get Unified Communications by Purchasing Virtual PBX System

Multinational companies usually have a unified communications system to help them communicate with their employees and customers. Various forms of communication devices are incorporated into one system. It allows multinational companies to streamline the flow of communication in their business. The only problem with unified communication is that it is expensive. Its hefty price is the reason why small and medium enterprises (SMEs) cannot afford to have one.

Fortunately for SMEs, a communication system that is able to integrate several communication modes into a single interface that is also affordable has been created. This communication system is the virtual PBX system. It will provide SMEs with the ability to access email, voice mail, audio and video conferencing and Internet fax. With a virtual PBX phone system installed, you can use a single interface to respond to various communication modes.

A virtual PBX phone system would enable you to save time. You would no longer have to switch communication devices to access multiple communication modes. Virtual PBX allows you to use just one. Opening emails, sending facsimiles and conducting of web conferences are done in the same equipment. This also saves you money because you will no longer have to purchase multiple communication gadgets.

The virtual PBX phone system also contains an auto attendant service that does the work of a human receptionist. The automated attendant is the one that attends to the calls, messages, voice mails and faxes sent by callers. It guarantees that your company will be able to receive all communication modes even if they are sent after business hours. You can also customize the auto attendant greeting to accommodate customers during holidays or times when nobody is present in your office.

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