Call Management and other Virtual Phone Services

Call management will enable you to have absolute control on the flow of your business call processes. This is a telecommunication feature that you can get from acquiring a virtual phone number. It contains call transfer, caller display, call waiting and click to call among many others. These services have their own different function in helping you manage your business communication.

1.) Call transfer - lets you direct calls to the appropriate extension and it helps ensure that calls will be received by the intended person.
2.) Caller display - shows you important information of who the caller is and what company they represent.
3.) Call waiting - keeps callers stay on the line without them being disconnected.
4.) Click to call – Callers would only need to click on a web link to contact your company. This feature gives clients the opportunity of reaching your business without using a phone.

Apart from the abovementioned services, this virtual phone number service can also be used to permanently block a phone number from ever contacting your business ever again with its call blocking service. This is a perfect phone service that you can use in dealing with unwanted and unnecessary calls.

Virtual phone numbers will also provide your company with a music on-hold service. This is a communication service that works together with call forwarding. When calls are being forwarded, music on-hold will let you play background music or prerecorded voice messages and greetings. The music on-hold system is an effective tool that you can employ to keep your customers on the line and help reduce instances of dropped calls