
Toll free telephone numbers presented callers with a no charge call service. Customers that would call companies that have toll free numbers will not pay for the call. Offering a free call service is the main attraction that toll free numbers presented upon its conception.
The initial purpose of recruitment of new clients was a success for companies that availed of toll free phone numbers. But it also had its consequences. Interested customers were not the only ones that were attracted to this type of contact number. Prank callers and telemarketers were also enticed to contact companies owning toll free numbers.
Unwanted and unnecessary calls rose because of this. To stop this from happening, a call screening feature was introduced to toll free numbers. It screens calls by providing you with important information about the caller. You are then given the option of accepting, rejecting the call. You can also permanently block the number from ever calling your company.
Another feature of toll free numbers that your business can take advantage of is its portability. You can take this contact number with you even if you relocate. It stays with you for the rest of your life. Even if you change countries calls would still be charged as a local phone call, allowing you to save on your telecommunication expenses.
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